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Independent IT support since 2004

Technology sorted. Without the stress.

Fast, friendly IT support for homes and small businesses across Hemel Hempstead and Hertfordshire — in person or remotely.

Book IT support Start remote support

No subscription. No lock-in contract. Business support from £100 per hour.

Miniature jps IT technicians working with a modern laptop, smartphone and mesh Wi-Fi
20+ yearssupporting local clients
John Skidmore, director and IT consultant at jps IT
John SkidmoreDirector & IT consultant

The person behind jps IT

Meet John — your local IT expert

When you contact jps IT, you deal with the consultant whose name appears throughout the customer reviews. John has supported local homes and small businesses since 2004, explaining the options clearly and fixing what actually needs fixing.

One familiar expertNo call-centre runaround

Plain-English advicePatient, practical explanations

Broad experiencePC, Mac, cloud, networks and mobile

“Flexible, prompt and dependable.”

David Fox, jps IT client
Ask John for helpRead client reviews

PC & MacOne expert for everything

Local visitsAcross Hertfordshire

Remote helpSecure support across the UK

Clear pricingNo long-term commitment

Choose the help you need

IT support built around real life

From a single troublesome laptop to the technology your business depends on, you get practical advice and a solution that fits.

Request IT support

Tell John what’s going wrong.

Call John with a quick outline of the problem and when you would prefer help.

  1. 1
    Describe the problemA sentence or two is plenty.
  2. 2
    Choose a preferred timeJohn will reply with suitable options.
  3. 3
    Confirm the appointmentJohn agrees the scope, price and time; you confirm by email.
Please call to request support
Call 01442 242110

A refreshingly straightforward approach

Local knowledge. Current expertise. Zero jargon.

jps IT ltd was established in 2004 to provide dependable computer services to businesses and home users. Technology has changed dramatically; the commitment to clear advice and patient support has not.

There are no compulsory subscriptions or lengthy service contracts. Get help when you need it, from someone equally comfortable with Windows PCs, Apple Macs, networks, cloud services, phones and security.

Talk through what you need

Prompt solutions

Problems are diagnosed clearly and tackled cost-effectively.

Security minded

Advice reflects current threats across Apple, Windows and cloud services.

Local or remote

Visits around Hertfordshire, with remote help available across the UK.

Built for you

No one-size-fits-all packages or unnecessary technology.

Local IT support: Hemel Hempstead · Watford · St Albans · Luton · Berkhamsted · Tring · Potten End · Dagnall

Trusted locally and remotely

IT help that people recommend

Read every review
★★★★★

Great support – even though I’m at the other end of the M1

Our computers are mission-critical to us as a graphic design business and jps IT has supported us for many years to help keep it all running smoothly and securely. We use Mac and PC, and John is equally at home on them both. John’s knowledge is always right up to date. Even though I am in Derbyshire, remote support means John can help as easily as if I were just down the road.

StephenCompany director
★★★★★

Not only did I save money, I ended up with the right equipment

I contacted jps IT for advice about laptops, a projector and computer programs. I was very pleased with John’s advice. Since then he has helped me with computer problems, technical purchases, landline and mobile phone choices — and again I saved money.

Andy
★★★★★

Simply the best!

John’s knowledge of the IT world is unequalled. Whether it’s Macs, PCs, phones, software or networking, I have never known John lost for an answer in the ten years he has been helping me. I highly recommend jps IT.

Mr Fay
★★★★★

Flexible, prompt and dependable

John has helped us with our IT at the business and at home for over six years, including system crashes, viruses, new computers, printers, Family Sharing and internet safety. He is flexible and prompt, and has saved us money on broadband and printer ink.

David Fox
Secure remote supportThe Helping Hand

Help from almost anywhere

Remote IT support, without the wait

Many computer problems can be diagnosed and resolved securely without a visit. It is ideal when you need help urgently, cannot wait for an appointment or are outside our local service area.

As long as the computer can connect to the internet, jps IT can troubleshoot problems in real time through a secure remote connection.

Start remote support